ABOUT US

Welcome to Kitandcraft. We offer outdoor decor and DIY craft accessories for gardens, patios, porches, balconies, and everyday living spaces. Our selection brings together decorative items and creative projects for people who enjoy adding personal details to their surroundings.

Our Story

Kitandcraft began with a simple belief: the places we live in—indoors and out—can feel more like ours when we add small, personal touches. A garden corner, a patio table, a porch step, a balcony rail, or a quiet shelf at home can become a little more welcoming with the right decorative accent or creative project.

We started Kitandcraft to make those touches easier to find. Rather than offering a random assortment, we focus on outdoor decor and DIY craft accessories that help people decorate, make, and enjoy their surroundings. Whether you are looking for a seasonal ornament, a decorative figurine, a garden accent, or a craft kit to spend a thoughtful afternoon with, our goal is to offer items that fit real spaces and real moments.

What We Offer

Depending on availability, our range may include:

  • Garden and patio decorations;

  • Outdoor ornaments and decorative accents;

  • DIY craft kits and creative accessories;

  • Decorative figurines and display pieces;

  • Seasonal and giftable decorations; and

  • Home and lifestyle accessories.

Colors, designs, dimensions, materials, and available options may change with the season, inventory, and supplier availability. We encourage you to check the individual product page for the details of the item you are ordering.

Our Approach

We believe shopping for decor and craft supplies should feel clear and straightforward. Before you order, we invite you to review the product description, photographs, dimensions, materials, available options, and any care or installation instructions. Some products may require assembly or other preparation, so please take a moment to read the details provided.

We also want you to know that screen settings, lighting, materials, and production methods can cause slight variations in color, texture, or appearance. These natural or production-related variations do not remove your rights if an item is defective or materially different from its description. If something is not right, our customer service team is here to help.

Made for Real Spaces

Kitandcraft is for people who enjoy adding personality to their surroundings—whether that means brightening a garden bed, welcoming guests at a front door, creating a cozy balcony retreat, or finding a creative project to enjoy at the kitchen table. Our products are selected with those everyday spaces in mind. We hope they help you turn ordinary corners into places that feel cared for, expressive, and your own.

Shipping and Order Support

We currently deliver to the United States, Canada, and Mexico. Our Shipping Policy explains processing times, estimated transit times, and shipping charges for each destination. DIY, personalized, or made-to-order products may need additional preparation time where stated on the product page. After dispatch, we will email the available tracking information to the address supplied with your order.

For orders delivered to Canada or Mexico, customs duties, import taxes, brokerage fees, or other charges imposed by the destination country may apply. Unless expressly stated otherwise at checkout, these charges are the customer’s responsibility.

For questions about products, orders, delivery, returns, or refunds, please use either customer service email below. For an existing order, include your order number and the email address used at checkout so we can assist you more efficiently.

Who Operates Kitandcraft

Brand:
Kitandcraft

Website:
https://kitandcraft.com

Store Operator:
Xileifu Guangzhou E-commerce Co., Ltd.

Legal Entity:
Xileifu Guangzhou E-commerce Co., Ltd.

Unified Social Credit Code:
91440104MAKLXXF59J

Registered Address:
Room 804, L081, No. 829 Renmin North Road, Yuexiu District, Guangzhou, Guangdong Province, China

Postal Code:
510000

Customer Service Emails:
service@kitandcraft.com

Customer Service Hours:
Monday–Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM

For return-related matters, please contact us before sending an item. The registered address above is not a product return address unless our customer service team specifically instructs you otherwise. We will provide the latest applicable return warehouse information. If the phone line is busy, please contact us by email or through the store backend.

Current Return Warehouse Address:

Attn: Returns Dept / RA-55093
Warehouse: Harbor Point Logistics Returns – Unit 12F
6182 Driftwood Ave
Norfolk, VA 23518-3329
United States

Thank you for visiting Kitandcraft. We are glad you are here, and we hope you find something that brings a little more creativity, character, and comfort to your space.

Kitandcraft is operated by Xileifu Guangzhou E-commerce Co., Ltd., which manages kitandcraft.com, order processing, customer service, and related e-commerce activities.